Terms of Service


  • All pricing subject to initial survey of the instrument.
  • True Notes require a 50% deposit prior to any works commencement.
  • All repair work completed by True Notes will be guaranteed for 3 months from the date of invoice submission(not date of instrument collection)
  • True Notes reserve the right to make any item available for sale if it is not collected within 6 weeks of final invoice. This can be to recuperate lost earnings from non payment, or to encourage customers not to use our workshop for their own personal storage space.
  • Unless discussed prior to works commencement, True Notes will take photographs and videos of all instruments that come through the workshop and will use these for any online/offline marketing and promotion purposes.
  • True Notes reserve the right to cancel any job at any time if it is discovered the item is stolen or the owner is profiting from instrument forgery.